Responsible Gaming

Gaming Should Be Entertainment

At Rocket Casino, we believe gambling should only ever be a form of entertainment, not a way to earn money or solve financial problems. It's important to gamble within your means and to maintain control over your gaming habits. If you find yourself struggling with your relationship with gambling, help and support are available.

Age Verification

You must be at least 18 years of age, or the legal age for gambling in your jurisdiction within Australia, to access Rocket Casino. We take age verification seriously and reserve the right to request proof of age at any time. By using our services, you confirm that you meet the legal age requirement.

Warning Signs of Problem Gambling

If you recognize any of the following signs in your behaviour, it may indicate a problem with gambling:

• Chasing losses by gambling with more money to recover what you've lost
• Hiding your gambling activities from family, friends, or healthcare providers
• Spending more time or money on gambling than intended
• Feeling the need to gamble with increasing amounts of money for the same level of excitement
• Feeling restless or irritable when attempting to reduce or stop gambling
• Using gambling to escape problems, relieve stress, or manage negative emotions
• Returning to gamble after losing money, trying to make up losses
• Lying to loved ones about the amount of time or money spent on gambling
• Jeopardizing important relationships, education, or employment opportunities due to gambling
• Borrowing money to fund gambling activities

If any of these signs apply to you, please seek help immediately.

Self-Help Tools & Responsible Gaming Features

Rocket Casino provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount of money you can deposit within a specified timeframe (daily, weekly, or monthly).
• Loss Limits: Set a maximum amount you're willing to lose during a gaming session or timeframe.
• Session Time Limits: Set automatic reminders or session timeouts to help you manage the time spent gaming.
• Reality Checks: Enable periodic notifications during play to help you stay aware of the time and money you've spent.
• Self-Exclusion: Take a break from gaming by excluding yourself from your account for a period of your choosing. During this time, you will be unable to access your account or place bets.

For assistance in setting up these tools, please contact our customer support team.

Support Organizations

If you are experiencing gambling-related difficulties, organisations in Australia and internationally provide confidential support and counselling:

Australia

• Gambling Help Online: Free, confidential counselling and support services for people concerned about their gambling.
  www.gamblinghelponline.org.au

United Kingdom

• GamCare: Free, confidential support for those affected by problem gambling.
  www.gamcare.org.uk
• GamStop: The UK's national self-exclusion scheme that blocks access to gambling websites.
  www.gamstop.co.uk

Canada

• Responsible Gambling Council: Support, resources, and information about responsible gambling.
  www.responsiblegambling.org

United States

• National Council on Problem Gambling: Helpline and resources for those struggling with gambling.
  www.ncpgambling.org

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support regarding problem gambling.
  www.bzga.de

Take Action Today

If you believe you may have a problem with gambling, please reach out for support. There is no shame in asking for help. The organisations listed above are staffed by trained professionals who understand problem gambling and can provide you with the assistance you need.

If you are in crisis or experiencing thoughts of self-harm, please contact emergency services or a mental health helpline in your area immediately.